ACCIDENT CAUSATION
Early ManIndustrial Revolution
Factory managers reasoned thatworkers were hurt because —
PEOPLE PROBLEM
ACCIDENT
Number is UpPeople Error
Carelessness
Act of God
Cost of doing
Business
Domino Theory
1932 First Scientific Approach to
Accident/Prevention - H.W. Heinrich
“Industrial Accident Prevention”
Social Environment
and AncestryFault of the
Person (Carelessness)Unsafe Act
orCondition
Accident
InjuryMISTAKES OF PEOPLE
Heinrich’s Theorems
INJURY - caused by accidents.
ACCIDENTS - caused by an unsafe act –injured person or an unsafe condition – work place.
UNSAFE ACTS/CONDITIONS - caused by careless persons or poorly designed or improperly maintained equipment.
FAULT OF PERSONS - created by social environment or acquired by ancestry.
SOCIAL ENVIRONMENT/ANCESTRY - where and how a person was raised and educated.
Heinrich’s Theory
Corrective Action Sequence (The three “E”s)Engineering
Education
Enforcement
Human Factors Theory
OverloadEnvironmental Factors (noise, distractions
Internal Factors (personal problems, emotional stress)
Situational Factors (unclear instructions, risk level)
Inappropriate Response
Detecting a hazard but not correcting itRemoving safeguards from machines and equipment
Ignoring safety
Inappropriate Activities
Performing tasks without the requisite training
Misjudging the degree of risk involved with a given task
Petersen’s Accident/IncidentTheory
Overload
PressureFatigue
Motivation
Drugs
Alcohol
Worry
Ergonomic Traps
Incompatible workstation (i.e. size, force, reach, feel)Incompatible expectations
Decision to Err
Misjudgment of the risk
Unconscious desire to err
Logical decision based on the situation
Systems Failure
Policy InspectionResponsibility Correction
Training Standards
Human Error
Accident
Injury/Damage
Epidemiological Theory
Predisposition CharacteristicsSusceptibility of people
Perceptions
Environmental factors
Situational Characteristics
Risk assessment by individualsPeer pressure
Priorities of the supervisor
Attitude
Can cause or prevent accident conditions
Systems Theory ModelMachine
Person
Environment
Interaction
Collect information
Weigh risksMake
decision
Task to be performed
Combination TheoryFor some accidents, a given model may be very accurate, for others less so
Often the cause of an accident cannot be adequately explained by just one model/theory
Actual cause may combine parts of several different models
Behavioral Theory
Often referred to as behavior-based safety (BBS)7 basic principles of BBS
Intervention
Identification of internal factors
Motivation to behave in the desired manner
Focus on the positive consequences of appropriate behavior
Application of the scientific method
Integration of information
Planned interventions
Modern Causation Model
OPERATINGERROR
RESULT:
No damageor injury
Many fatalities
Major damageMISHAP (POSSIBLE)
Examples
Operating Errors:
Being in an unsafe position
Stacking supplies in unstable stacks
Poor housekeeping
Removing a guard
Systems Defect
Revolutionized accident preventionA weakness in the design or operation of a system or program
ExamplesSystems defects include:
Improper assignment of responsibility
Improper climate of motivation
Inadequate training and education
Inadequate equipment and supplies
Improper procedures for the selection & assignment of personnel
Improper allocation of funds
Modern Causation Model
OPERATINGERROR
RESULT:
No damageor injury
Many fatalities
Major damageMISHAP (POSSIBLE)
Operating Errors occur becausepeople make mistakes,
but more importantly,
they occur because of
SYSTEM DEFECTS
Modern Causation Model
Managers design the Systems
System defects occur because of
OPERATINGERRORS
RESULT:
No damageor injury
Many fatalities
Major damageMISHAP (POSSIBLE)
SYSTEM
DEFECTSCOMMAND ERROR
MANAGEMENT / COMMAND ERRORSafety Program Defect
A defect in some aspect of thesafety program that
allows an avoidable error to exist.
Ineffective Information Collection
Weak Causation Analysis
Poor Countermeasures
Inadequate Implementation Procedures
Inadequate Control
Safety Management Error
A weakness in the knowledge or motivation
of the safety manager that
permits a preventable defect in
the safety program to exist.
SAFETY
MANAGEMENTERROR
Modern Causation Model
SAFETYMANAGEMENT
ERROR
SAFETY
PROGRAM
DEFECT
COMMAND
ERRORSYSTEM
DEFECTOPERATING
ERRORMISHAP
RESULTS
Near-Miss RelationshipInitial studies show for each disabling injury, there were 29 minor injuries and 300 close calls/no injury.
Recent studies indicate for each serious result there are 59 minor and 600 near-misses.
INITIAL STUDIES
RECENT STUDIES
1
SERIOUS
MINOR
CLOSE CALL
29
300
1
SERIOUS
MINOR
CLOSE CALL
59
600
Iceberg Principle
Outcomes (Consequences)Incident (Accident)
Causal FactorCausal Factor
Causal Factor
Primary Causal Factor
Seven Avenues
There are seven avenues through which we can initiate countermeasures. They are:
Safety management error
Safety program defect
Management / Command error
System defect
Operating error
Mishap
Result
Seven Avenues
Potential countermeasures for each modern causation approach include:SAFETY
MANAGEMENTERROR
TRAINING
EDUCATIONMOTIVATION
TASK DESIGN
1
2
3
4
5
6
7
Seven Avenues
Potential countermeasures for each modern causation approach include:SAFETY
PROGRAMDEFECT
REVISE INFORMATION
COLLECTIONANALYSIS
IMPLEMENTATION
2
3
4
5
6
7
1
Seven Avenues
Potential countermeasures for each modern causation approach include:COMMAND
ERRORTRAINING
EDUCATIONMOTIVATION
TASK DESIGN
3
4
5
6
7
1
2
Seven Avenues
Potential countermeasures for each modern causation approach include:SYSTEM
DEFECTDESIGN REVISION VIA--
- SOP
- REGULATIONS
- POLICY LETTERS
- STATEMENTS
4
5
6
7
1
2
3
Seven Avenues
Potential countermeasures for each modern causation approach include:OPERATING
ERRORENGINEERING
TRAININGMOTIVATION
5
6
7
1
2
3
4
Seven Avenues
Potential countermeasures for each modern causation approach include:7
MISHAP
PROTECTIVE EQUIPMENTBARRIERS
SEPARATION
6
1
2
3
4
5
Seven Avenues
Potential countermeasures for each modern causation approach include:RESULT
CONTAINMENTFIREFIGHTING
RESCUE
EVACUATION
FIRST AID
7
1
2
3
4
5
6
Human Factors Model
A system is simply a group of interrelated parts which, when working together as they were designed to do, accomplish a goal. Using this analogy, an installation or organization can be viewed as a system.The elements of the Human Factors Model are:
Task
Person
Tools/Technology
Environment
Organization
Human Factors Model
TasksContent
Demands
Control
Interrelationships
Human Factors Model
Person
Attributes
Skills
Have knowledge and skill to apply the knowledge
Needs
Motivations
Intelligence
Human Factors Model
Tools/TechnologyFunctions
Capabilities
Capacities
Usability
Friendliness
Integration
Human Factors Model
OrganizationsPurposes
Policies
Procedures
Human Factors Model
Environment
Physical
Noise
Weather
Facilities
Lighting
Ventilation
Social
Human Factors Model
SAFETY
MANAGEMENTERROR
SAFETY
PROGRAM
DEFECT
RESULT
MISHAP
OPERATING
ERRORCOMMAND
ERRORHuman Factors
Model• Tasks
• Tools/Tech
• Environment
• Organization
• Person